1 reviews | Active since Apr 2017
Not a great start to my contract...
<p>Last week I saw a deal online for R779 that included an accessory kit to the value of R1299. I app**** for this contract online and was approved. The accessory kit was not delivered with my device. This is not a good start for a first time customer with MTN. I would like the accessory kit as advertised. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Very impressed with the speedy response. Thank you and Lebohang very much.
Very impressed with the speedy response. Thank you and Lebohang very much.