Normal data bundle expired when \extra"data expir"""

Item: MTN South Africa
Rating: 2
Author: Kelly V

I bought a 100mb data bundle on the monthly option on 20/06/2015 and received 55mb free which \expires in 3 days". I received a sms on the 23/06/2015 saying that my 100mb data bundle had expired. <br> <br> I chose the monthly option at a HIGHER rate as I knew I would need this for longer. Obvioulsy MTN decided to cut off all the data I bought instead of just the 100MB.<br> <br> I have been very unsatisfied with MTN's service since they took over Nashua Mobile. """

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

30 Jun 2015, 09:45

Hello k.vil,

Thank you for taking time to raise your concerns with MTN.

We apologise for the inconvenience caused.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards
Tshepiso
MTN Service Provider
REQ:***

Best regards,

MTN South Africa's reply30 Jun 2015, 09:45

Official

Best regards,

Normal data bundle expired when \extra"data expir"""

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