Noone calling back and no feedback.

I did 2 upgrades on the 01/03/2016 and was told that I will get the items on Thursday or Friday for the latest. Till date I have not received the items and cannot get hold of either the agent who placed the order or the Team Leader who I spoke with last week. Today I called in at 08:00 and an email was sent to Kim Basson and Glasson Markham to return my call as apparently only they can assist. At 10:00 I still never received a call and called in again where Kim Basson advised she is too busy to take my call.<br> <br> Order number UV***.<br> <br> I firstly find MTN service pathetic and unacceptable that no one can assist me. This was the reason I left MTN the first time and thinking about leaving use again.<br> <br> Will someone urgently get this sorted out and provide me with feedback.<br> <br> (I already called in over 10 times to get help and its now obvious that MTN does not care about their clients once they got your money) <br>