Nonsensical service

MTN South Africa I had a *****ulent SIM swap done on my number, and your Sandton City consultant refused to help me, telling me to call customer service with a non-networked SIM. I did so with my other network and your customer service directed me to visit an MTN store for help.Since I never asked for a Sim exchange in the first place and my number is connected to my online banking. Sim Swap ***** is on the raise and if anyone have their MTN number linked to their digital banking your most likely going to regret it, deactivate your MTN numbers from your digital banking platform because once sim swap is done on your number you will never get any assistance, Sim swap ***** is not prioritised at MTN, consider porting your number to other networks for security.