Nonsense network
To whom it may concern:
I am so not pleased with the MTN service provider at this point.
I tried to use this promotion for R49-1GB and am not getting any joy. I purchased this data 3 times and it doesn’t last even after I had closed my applications I get no resolution from it.
I have attempted calling the contact centre but I’m not being assisted at ALL. It makes no sense how 1GB can get finished from a person using just WhatsApp.
How does it even happen??? I called MTN contact centre and was giving the reference number 1- ********** 0017.
Can I just get my data back????
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your number and picked that the Amazons3 application that you have on your iphone it consumed data.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We have evaluated your number and picked that the Amazons3 application that you have on your iphone it consumed data.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,