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Duncan O'Keeffe
1 reviews | Active since Jan 2011
13 Feb 2015, 14:19
Nonexistent customer support!!
To what point must one go to, to get MTN customer support to respond to coverage and complaint queries?<br> Coverage Ref. no. ***<br> Complaint MTN REQ:***<br> <br> Absolutley pathetic service from MTN. This is now the second time posting here in as many weeks. MTN just do not care about their customers anymore!!!!
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MTN South Africa's replyOfficial
23 Feb 2015, 15:54Hello duncs,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalatedto the Coverage Management team for urgent attention. You will be provided with feedback.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalatedto the Coverage Management team for urgent attention. You will be provided with feedback.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply23 Feb 2015, 15:54
Official
Hello duncs,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalatedto the Coverage Management team for urgent attention. You will be provided with feedback.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
This matter has been escalatedto the Coverage Management team for urgent attention. You will be provided with feedback.
Regards,
Ebbedene
REQ:***
Best regards,