1 reviews | Active since Jan 2017
<p>HOW DO YOU CANCEL AN ACCOUNT WITH MTN ?</p> <p>In January 2016 I requested MTN to cancell two numbers. I filled in all the necessary forms. When I followed up at the end of Febryary nobody knew anything about the request.</p> <p>On 8 March I again filled in all the necessary forms to cancel the numbers. By end of June i still received accounts for the numbers. </p> <p>On 7 July I AGAIN had to fill in all the forms to cancel the numbers as still nobody could find any record of my requests.</p> <p>BY DECEMBER 2016 I was still paying for the numbers. </p> <p>This after many trips to MTN and many calls to the MTN service centre in Hemmingways whereafter I was promissed someone will call me to give me feedback on the matter. NOBODY HAS EVER CALLED ME BACK!</p> <p>It is now Mid January 2017 and I still have not managed to cancel the accounts???</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly provide us with your cell number or id number in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
kindly provide us with your cell number or id number in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
REQ:***
Best regards,
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