None of the MTN branches have the same story

Spoke to Featherbrook MTN earlier this month and they advised that I will be due for an upgrade 1 June 2015.<br> <br> Over the weekend my husband and myself went to Clearwater just to see if luck was on our side and perhaps we could upgrade a wee bit earlier (they advised no and I do understand this.) What I dont understand is the lady said I can only upgrade 1 July 2015. How is it possible that the same company has different dates for an upgrade at different branches?<br> <br> When I asked the lady at Clearwater what the reason for this might be her RUDE answer was: \Well go to Featherbrooke then."with a smirk. I am sorry but that was really terrible customer service. Tried to get her name but she didn't respond and I just said \""clearly you guys don't worry about existing clients\"" and left.<br> <br> I dont care that I couldn't upgrade"