NON SERVICE PROVIDER

MTN is hell to deal with, I’m so frustrated and absolutely appalled at the service you people deliver to us, I have had my line disconnected by MTN even though they are the ones who did not debit my account. When I queried this, I received communication via email stating once I make payment I will have my line reactivated ,however I have paid and sent proof of payment on the same day that I paid, thereafter sent them 3 emails and nothing has been done. I cannot use number I cannot receive or make calls or receive any sms the only time I can use my number is if im using Wi-Fi to use whatsapp and use the internet what will it take for me to get this sorted by this service provider I had to call in today only to be told my line has been permanently disconnected without my knowledge and it took an angry call from me for this matter to be re-escalated again for the third time I have never in my life dealt with a service provider that is so frustrating, you have absolutely no idea how to service your clientele, I am extremely annoyed and I cannot wait to finish my contract with you so I can leave your service provider I am so tired of the NON SERVICE