Non resolution of query: A***

I have logged several queries since 2015-04-16.<br> <br> I have not received any feedback or resolution regarding the issues to date.<br> <br> This includes a request to have a copy of my contract, billing queries etc.<br> <br> It is impossible to query via 808 number as calls either get disconnected by MTN or I have to wait up to 50 minutes before I can speak to a consultant.<br> References Applicable:<br> <br> Re: Account Enquiry: A***: *** [#***9]<br> RE: Copy of contract: A*** [#***]?<br> Re: Non resolution of query: *** [#***0]<br> <br> MTNSP is unable or unwilling to respond or resolve my queries. I consider their actions as a breach of contract, non-conformance to their own SLA and in contravention of the CPA. <br> <br> I have been forced to use this platform as I am ignored via any attempt to contact them directly on the official customercare email address.<br>