Non-investigating of complaint regarding invoice
<p>An MTN account in my name, used and paid by my son was blocked after extremely high costs occured. The number ********** was not in used sice it was de-activated but the balance is R10,020.24 at this stage.</p> <p>I reported the complaint on Messenger (MTN Facebook page) weeks ago and all i get is that it's referred to "The Team"and "To Management".</p> <p> </p> <p>NOT ACCEPTABLE, PLEASE INVESTIGATE URGENTLY AND GIVE FEEDBACK ON ********** 732????</p> <p> </p> <p>PLEASE INVESTIGATE URGENTLY????</p>
Still no response from MTN.
WAITING
Still no response from MTN.
WAITING
Good day Ben
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***
Good day Ben
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Angela
REQ:***