AB
Andre B

1 reviews | Active since Feb 2017

12 Feb 2017, 12:28

Non-existing service!

<p>Good day </p> <p> </p> <p>I have been struggeling for almost 3 weeks for MTN to update my account on Transunion. The account id fully paid every month but they never updated my account from September 2016 to date.</p> <p> </p> <p>I am in the process of buying my first car but due to this profile not being updated they can't help me.</p> <p> </p> <p>Please can i have some assistance in this regard,</p> <p> </p> <p>Andre de Beer </p> <p> ********** </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Feb 2017, 10:01
Official

Good day Andre

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.

Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that the request has been sent through to ITC for your payment profile to be updated.

Regards,

MTN SA.