WS
Wian S

1 reviews | Active since Jul 2013

23 Sept 2016, 11:47

Non-existing legal department

<p>I have tried for a couple of days now to get to your so called legal department, but the only option you have is to get to your useless and *********** call center. Please get this sorted as it is not my problem that you cant follow RICA.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply25 Sept 2016, 17:12
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***