AP
Annalize P

1 reviews | Active since Sept 2014

13 Apr 2016, 14:46

NON EXISTING INTERNET CONNECTION BAD FOR BUSINESS

After numerous efforts to get hold of MTN's technical people to come and assist us with a service with our booster, all fails. That is why, I once again complain about MTN on hellopeter.com.<br> I am in the hospitality industry and the only way how I communicate with my potential visitors is by means of internet and/or cell phone.<br> But since the signal is almost non existing, I can hardly answer calls or reply on emails.<br> If a potential visitor does not get right with me, they simply go to another establishment and that way I am loosing business.<br> Please get this message to the right people.

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Apr 2016, 09:51
Official
Hello Ezilanna,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. We have sent you the form we need you to complete which will help our Network Coverage department in assisting you. Kindly complete the form and send it back to us.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
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