1 reviews | Active since Jul 2024
Non existent service by MTN
1. Late Saturday evening on 24 February my I started getting SMS's from MTN about a *****ulent transaction taking place on my MTN account. 2. On 27 February I sent the ***** section of MTN a detailed email about the transaction and asked them to stop the transaction. 3. On 27 February I emailed the ***** section of MTN a detailed letter and asked them to cancel the payment. 4. In spite of this MTN deducted the *****ulent money from my account on 1 March. 5. In response to my email I was asked to forward another email with all the details contained in the first email to an email supp**** by MTN. I did but the email was returned because the address supp**** was invalid. 6. Because of this I logged an enquiry *** with all the relevant documents at their N1 outlet in Goodwood on 29 April. No response. 7. On 13 July I logged an enquiry. MTN apologised and promised prioritise the matter. On 30 July I am still waiting. 8. If you want to be ****med and completely ignored after that go to MTN. They will not disappoint you.
