Non-existent service

<p>I have app**** for an MTN contract a full week ago and have yet to receive any response. I have ema**** twice and have 3 tickets. Why is no one contacting me?</p> <p>Upon calling the number provided, I end up waiting over 5 minutes and still no one picks up the call. Upon calling customer service, get told that they arent able to assist and that I need to dial the previous number. What is the point of that if no one bothers to pick up my call?</p> <p>This is a last resort in order to prompt a response from MTN, seeing methods provided for by them are insufficient.</p> <p> </p>