1 reviews | Active since Jul 2010
Non-Existent Service!!!!!!!!!
Requested a copy of my itemized billing about 15 times, in total about 2 hours spent in phone calls requesting this and todate have not received anything, thus after being promised it has been sent. I have also spoken to numerous managers and still no response. i have two of my phones and ipads up for renewal now but will certainly not be renewing them with MTN after many years of my loyalty. Useless Company!!!!!!!!!!
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated your complaint regarding the itemized billing report not as yet received for September and October month for cell n umber ***.
We will follow up for you tomorrow.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have escalated your complaint regarding the itemized billing report not as yet received for September and October month for cell n umber ***.
We will follow up for you tomorrow.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your patience for the complaint to be resolved.
The itemized billing report has been sent to you.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your patience for the complaint to be resolved.
The itemized billing report has been sent to you.
Kind Regards,
Alice van der Merwe
Best regards,