KC
Karen C
1 reviews | Active since Jul 2019
31 Jul 2019, 09:55
Non existent complaints management
I wrote a review on HelloPeter and quickly received a reply to my review from Jessica Complaints Management . Jessica said she would contact me, but she never bothered to even though I gave her multiple contact details.
So much for Complaints Management, this is none.
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Replies (2)KC
Karen C's updateReviewer Update
02 Aug 2019, 13:50Matter finally resolved. Pity that it took so much effort and HelloPeter complaints to achieve resolution.
KC
Karen C's update02 Aug 2019, 13:50
Reviewer Update
Matter finally resolved. Pity that it took so much effort and HelloPeter complaints to achieve resolution.
MTN South Africa's replyOfficial
15 Aug 2019, 09:48Y'ello Karen Cranston,
We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued. We are continuously striving to improve our service and therefore your input is valued. Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued. We are continuously striving to improve our service and therefore your input is valued. Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,
MTN South Africa's reply15 Aug 2019, 09:48
Official
Y'ello Karen Cranston,
We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued. We are continuously striving to improve our service and therefore your input is valued. Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued. We are continuously striving to improve our service and therefore your input is valued. Should you have any queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,