JM
JJ M

1 reviews | Active since Jul 2011

07 Sept 2020, 01:27

Non existant feedback on email and no awnser on customer care

Is it impossible to get early cancelation of contract?

Yoir retention dept say they tipically answer inn24 hours. Well its been since the 3rd September I send a mail to get an early cancelation quote. To call your customer service if you could call it that is absolute waist of time.... 3 September: Please supply me with a quote for immediate cancelation ofmy current MTN contract. ID number ‪***‬ MTN contract no: ‪***‬ Address 271 Elsiesdraai Hazyview Awaiting the quote ASAP please.

Kind regards JJ Myburgh

MTN: E-mail *** and request a pre-cancellation quote. The company will contact you within seven working days to take this forward;

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Replies (1)
JM
JJ M's update09 Sept 2020, 12:36
Reviewer Update
Is it impossible to get early cancelation of contract?

Yoir retention dept say they tipically answer inn24 hours. Well its been since the 3rd September I send a mail to get an early cancelation quote.
To call your customer service if you could call it that is absolute waist of time....

3 September:
Please supply me with a quote for immediate cancelation ofmy current MTN contract.
ID number ‪**********081‬
MTN contract no: ‪**********‬
Address 271 Elsiesdraai Hazyview
Awaiting the quote ASAP please.

Kind regards
JJ Myburgh

7bdaus are gone. Again.
MTN: E-mail *********** and request a pre-cancellation quote. The company will contact you within seven working days to take this forward;