MB
MOHAMMED B

1 reviews | Active since Feb 2012

17 Jan 2018, 09:32

Non-delivery on MTN Black Friday 60+40 GB

I took a data SIM only contract on the MTN Black Friday deal for 60+40 GB (60 Day+40 Night) at R499 in November 2017. My first pro-rata data was loaded in December 2017 but only 40GB out of the 60GB (day) was loaded in December 2017. I had to call for it to be sorted in December. In January 2018, again only 40GB of the 60GB has been loaded and today is 17-Jan-2018. I have been following up from the 2-Jan but till date it's still not sorted with reference numbers 1- ********** 6024 and 1- ********** 1954 I'm been told everyday, it will be resolved within 24-48 hrs but doesn't get resolved. This is the worst service a service provider can provide.

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Replies (2)
MB
MOHAMMED B's update22 Jan 2018, 02:32
Reviewer Update
So how long am I going to wait to get this sorted? A common “check” to see if proper data is loaded is taking three weeks! Poor service at its best. After all these, you think someone will make the mistake and recommend MTN to others? Forget it
MB
MOHAMMED B's update24 Jan 2018, 09:11
Reviewer Update
MTN is the worst Network Provider that I have seen. Today is the 24th of January and my complete data is not loaded. I have made several follow ups but I'm still being told stories. So you guys expect to be paid this month end?