sS
sagarsharma S

1 reviews | Active since May 2017

26 May 2017, 10:29

Non delivery of promotional data and billing!

<p>I ported from Vodacom to Mtn after i saw the great deal of promotional data and minutes over and above the provisional minutes and data offer in the My MTNChoice+ S.</p> <p>I got my phone in early April after applying for my contract on the 28th February, and i was allocated some minutes and data. The agent at MTN sandton told me my promotional data and Minutes of 50GB and 10,000mins would register within 14 days. I have called the call centre and MTN sandton city, they promise me within 24hours the promotional minutes and data will be available. I am yet to receive this.</p> <p> </p> <p>Furthermore, i signed up on the 28th February and recieved my handset and sim card on the 4th April. Therefore i only started usage within my allocated minutes and data from here, the contract price is R379 per month, but i was charge over R600, they could not provide me with an itemisation of this. I was clearly charged for March whereby i did not even use MTN. Complete *****!!! And they cant even explain this to me!</p>

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