JM
Jainab M

1 reviews | Active since Apr 2015

17 Jun 2015, 13:50

nokia lumia 630

as per your last reponse from LUNGI -*** , CNA GATEWAY [KIM/THEMBI ] <br> WILL ONLY ASSIST ME IF THEY HAVE CONFIRMATION FROM MTN TO REFUND OR REPLACE A NEW HANDSET , PLEASE ASSIST . THEIR EMAIL ADDRESS IS [Email Removed]<br> Lungi please send me your contact detail, i need this issue sorted ASAP. ITS GOING TWO MONTHS <br> THAT I PAID FOR A PHONE WHICH IS DEFACTED , I HAVE NO PHONE...<br> CNA GATEWAY MANAGER KIM WILL NOT HELP ME IF SHE DOES NOT RECEIVE A LETTER FROM MTN, YET SHE GOT MY MONEY R2000.00 AND PHONE , THIS IS VERY UNPROFESSIONAL.

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Jun 2015, 13:58
Official
Hello jainab.muhammad,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records Lungi is in contact with you regarding the matter.

Best regards
Mantoa
REQ:***