CT
Cindy T
1 reviews | Active since Jun 2015
25 Jun 2015, 13:21
Nobody is answering my calls or emails
I have been trying to cancel my contract which is expiring at the end of this month. I was told by your call centre that I can only cancel a month earlier when I tried to cancel it two months ago. Since beginning of this month I have tried your call centre and nobody is answering. I have also emailed and no answer. I just clicked that this is due to the strike, that is no my problem.<br> <br> I need my contract cancelled<br> <br> ***PLEASE CANCEL MY CONTRACT
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MTN South Africa's replyOfficial
09 Jul 2015, 19:26Hello cindyts,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
I have cancelled the data line. The last invoice would have been generated on the 20th June for payment at the end of July.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
I have cancelled the data line. The last invoice would have been generated on the 20th June for payment at the end of July.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
MTN South Africa's reply09 Jul 2015, 19:26
Official
Hello cindyts,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
I have cancelled the data line. The last invoice would have been generated on the 20th June for payment at the end of July.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
I have cancelled the data line. The last invoice would have been generated on the 20th June for payment at the end of July.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***