Nobody gets back to me after turnaround time

After losing my initial application, I app**** for a new dual sim at the Woodmead branch - the lady confirmed I could get a dual sim for a data line and told me the turnaround time is 2 - 24 hours.<br> <br> 48 hours later it's still not active. I called the call centre and was told (the call was recorded so you can check it) that there is nothing they can do about it. I spoke to a supervisor, not getting anywhere, was promised a call back at 14h00 the next day.<br> <br> No call was received.<br> <br> I called the call centre again and was told that the call is still open and (once again, please go and listen to the recording) was told that I should just wait longer.<br> <br> Asking to speak to a supervisor is impossible as they aren't available and don't return calls.<br> <br> What the eff is MTN doing?! Because customer service sure isn't it.