RS
RANVEER S
1 reviews | Active since Jul 2015
15 Jul 2015, 15:03
Nobody answers the number 808 at MTN.
I have tried over a few days to get in contact with MTN regarding an exhorbitant amount debited off my bank account to no avail.You listen to the voice activated prompts, input all the information and then get dis-connected.<br> <br> I am frustrated that MTN is so inaccessible to its customers.<br> <br> I have a new contract and the amount payable is under R500. MTN has billed me R3302.69!!!!!! despite me having minutes and data available on the phone. Please can i have my money that you have ****** out of my bank account back? <br>
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MTN South Africa's replyOfficial
04 Aug 2015, 11:45Hello RANV,
Thank you for your post
Apologies for the delayed response and inconvenience caused.
According to our records, you are on an open line contract and the amounts in question were for you data usage which was over and above 500MB.
Regards,
Mantoa
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience caused.
According to our records, you are on an open line contract and the amounts in question were for you data usage which was over and above 500MB.
Regards,
Mantoa
REQ:***
MTN South Africa's reply04 Aug 2015, 11:45
Official
Hello RANV,
Thank you for your post
Apologies for the delayed response and inconvenience caused.
According to our records, you are on an open line contract and the amounts in question were for you data usage which was over and above 500MB.
Regards,
Mantoa
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience caused.
According to our records, you are on an open line contract and the amounts in question were for you data usage which was over and above 500MB.
Regards,
Mantoa
REQ:***