No voicemail ..no help

I have had numerous problems with MTN and when my contract ended I did not upgrade but migrated to prepaid. I became aware tht my voicemail was no longer active and no one could leave a voice message. Instead I received sms telling me I had a call from a number. I went into Eastgate to sort it out and was assisted by R Durais. He assured me that voicemail was loaded and that he would remove the VMLite and the setting would revert to the voicemail I had previously. He advised me that the update may take upto 24 hours and that I can check it after 24 hours. This I did and found no voicemail just a long beep. I don't know why I am surprised as this is the same person who failed to send my proof of purchase with a repair.<br> I then called 173 and spoke to an agent would said she would look on the system and promptly hung up. When I called back a prerecorded message saying I could not access the service again until 1st December. I then went into MTN Oakfield where I was told they could not assist I must phone 1555. Again I received the same prerecorded message.<br> It would appear that MTN only assists customers if a report is posted on Hello Peter.<br>