LZ
Lynn Z
1 reviews | Active since May 2011
24 Nov 2015, 12:26
No URL Report
We upgraded our 3G card to Wi-Fi at the beginning of September but it was immediately hacked and we ended with a R4000 R1600 account. I have been trying to get the URL report from MTN so we can take this further but after 3 calls and promises of getting the report with 6-48 hours - still no report. Your consultants are very helpful but it stops there ... will I get the report before I get too old to read it?? Many thanks
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MTN South Africa's replyOfficial
24 Nov 2015, 22:01Hello Lynnv,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The URL report was emailed to the gwminerals address as per reference number: ***, we have requested for it to be resent.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The URL report was emailed to the gwminerals address as per reference number: ***, we have requested for it to be resent.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply24 Nov 2015, 22:01
Official
Hello Lynnv,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The URL report was emailed to the gwminerals address as per reference number: ***, we have requested for it to be resent.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The URL report was emailed to the gwminerals address as per reference number: ***, we have requested for it to be resent.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,