PG
Petrus G
1 reviews | Active since Jun 2012
01 Aug 2015, 08:23
No upgrading just down grading
Hi I have a sony xperia tablet Z i have to upgrade to a new tablet this month as i am on contract. There is no tablet available in the Yello trader that can match the specs of my tablet. How can i upgrade if it all is a downgrade.Where is all the sony Tablets from a few months back. Z2 Z3 etc. Do i have to cancel and go to Vodacom for this?. Xperia Z3 tablet compact. Mtn is my choice of the past 15 years or should i leave?
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MTN South Africa's replyOfficial
14 Aug 2015, 10:46Hello viper3g,
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindy note that we have now requested one of our Sales Department agents to give you call and go through the promotions available for the available Sony Tablets we have in stock.
The Yello Trader currently only reflects the newest tablets that have been released, but also our Marketing Department have also decided to offer a larger variety of tablets that would appeal to everyone else.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindy note that we have now requested one of our Sales Department agents to give you call and go through the promotions available for the available Sony Tablets we have in stock.
The Yello Trader currently only reflects the newest tablets that have been released, but also our Marketing Department have also decided to offer a larger variety of tablets that would appeal to everyone else.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply14 Aug 2015, 10:46
Official
Hello viper3g,
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindy note that we have now requested one of our Sales Department agents to give you call and go through the promotions available for the available Sony Tablets we have in stock.
The Yello Trader currently only reflects the newest tablets that have been released, but also our Marketing Department have also decided to offer a larger variety of tablets that would appeal to everyone else.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
Kindy note that we have now requested one of our Sales Department agents to give you call and go through the promotions available for the available Sony Tablets we have in stock.
The Yello Trader currently only reflects the newest tablets that have been released, but also our Marketing Department have also decided to offer a larger variety of tablets that would appeal to everyone else.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,