LL
Lisa L
1 reviews | Active since Jul 2010
26 Jun 2015, 10:32
No updated policy schedule MTN insurance
It has now been over 2 months since my request for an updated policy schedule with MTN insurance - showing my correct IMEI no. <br> <br> I have 2 reference numbers and a reply from my complaint about the same thing 1 month ago, But yet still I have not received my updated policy schedule.<br> <br> ***<br> ***<br> REQ:***<br> <br> Should I move my insurance else where? as this customer service is not acceptable!
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MTN South Africa's replyOfficial
27 Jun 2015, 10:35Hello Jenao,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply27 Jun 2015, 10:35
Official
Hello Jenao,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Makhanani
MTN Service Provider
REQ:***