1 reviews | Active since Oct 2017
NO UPDATE ON CREDIT REPORT
I Have been paying my MTN Account montlhly its up to date but my transunion report is not being updated,according to the report my account is with legal and im not paying monthly,this is reducing my score because even the balance is incorrect,i want to purchase a car but i can not because of this legal status what do i do with such supplier,im not sure if im the only one experiencing this
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with Legal department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team