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mr.ruan.fourie mr.ruan.fourie
1 reviews | Active since May 2016
22 May 2020, 11:10
No UNISA Data - and MTN customer service 135 not working at all!
MTN customer service 135 not working at all! The instruction to dial 0 to speak to consultant agent just drops the call off automatically... I am a Unisa Student in need of the data that the university have purchased for our exams. I followed the steps and yet MTN have not allocated my data to my number. When I try to contact the call centre for help the line keeps cutting out.
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mr.ruan.fourie mr.ruan.fourie's updateReviewer Update
22 May 2020, 11:22To make things worse - I have bought a new sim per the instructions given by UNISA and MTN - loaded a bit of airtime and now, after not making a single call my balance is 40% lower than the amount I bought. So MTN takes away airtime when you havent even made a call. How do you explain this?
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mr.ruan.fourie mr.ruan.fourie's update22 May 2020, 11:22
Reviewer Update
To make things worse - I have bought a new sim per the instructions given by UNISA and MTN - loaded a bit of airtime and now, after not making a single call my balance is 40% lower than the amount I bought. So MTN takes away airtime when you havent even made a call. How do you explain this?