SM
Siyanda M
1 reviews | Active since Sept 2017
01 Mar 2018, 06:59
No transperacy
I signed up for a contract phone with mtn the sad part is i cant use the ****** phone I wont rica the sim card as this should be ur responsible for that upon sign up Its costing me money is so many ways i need to buy data and enable the wifi to hot spot from my other device I dnt want to go crazy and cancel just fix this
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
01 Mar 2018, 07:47Thank you for your post.
We sincere apologized for any inconvenience incurred.
Both the sim cards are Rica Now.
Please reboot the devices, it will be in order to be used.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply01 Mar 2018, 07:47
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Both the sim cards are Rica Now.
Please reboot the devices, it will be in order to be used.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
SM
Siyanda M's updateReviewer Update
01 Mar 2018, 08:11I have not received any confirmation text on this phone to advise my sim cards are working now i did reboot the device but still same issue what now Alice?
SM
Siyanda M's update01 Mar 2018, 08:11
Reviewer Update
I have not received any confirmation text on this phone to advise my sim cards are working now i did reboot the device but still same issue what now Alice?