1 reviews | Active since Dec 2013
No track of Iphone 6 handed in for valuation
Attempt to do a iOS 8.1.3 software upgrade on my Phone on Thursday 28 January, it went into Restore mode. Waited for more thn an hour in a que at the MTN shop in Clearwatermall I was advised that it had to go in for assesment which would take about 3 working days. Sandile also advised that I could phone in on Friday 6 Feb to check on the status, but I couldn't get through. Just got voicemail advising me NOT to leave a message. I went into the store on Saturday and after waiting for more than 40 minutes in the que again, I was advised that there is no track of my phone on the system, but it might be because of system issues. Sandile then offered to find out Monday morning first thing what the status is and let me know. Nothing. When I phoned in again, I got the same issue with the voicemail and NOT to leave a message on number ***. Now what to do?
We are truly sorry for any inconvenience caused and for the delay with the booking.
We've managed to locate the booking (CLWSC***) with your IMEI number and see that your device was deemed DOA \Dead On Arrival\" and a collection number (COL***) was generated for you to collect a replacement.
We are truly sorry for any inconvenience caused and for the delay with the booking.
We've managed to locate the booking (CLWSC***) with your IMEI number and see that your device was deemed DOA \Dead On Arrival\" and a collection number (COL***) was generated for you to collect a replacement.