No tower and no feedback.

Our tower, that supplies quite a big area, has been off for the last 18-19 days. We then also have Supersonic that runs off that tower. Supersonic tells me that MTN cannot find the fault, and that he does not know when or if MTN will ever get that tower back up. So we have about 8 contracts with MTN. It is impossible to get any type of feedback from the call center, all they have been telling me for the last 2 weeks is that the engineers have not supp**** feedback. It just shows you that all that MTN does not give a damn about the individual.