1 reviews | Active since Apr 2018
No to the scourge MTN , yes to Vodacom and Cell C
About a month ago I complained about MTN not assisting with a query/complaint that I had regarding my contract and when I actually received the phone. Quickly I received a reply from a Willem Jnr Loots and he wished me a good weekend............The next week I sent him 2 e-mails and received no response. I complained again and a week later he told me April 2017. Not what I asked. I visited MTN Cavendish Square and was told.......not what i had asked. I opened my contract with Autopage in 1995 and MTN took them over so continuing my contract. 1995. I have decided to port to Cell C and sent them my latest statement to assist. MTN refuses to port as they say my contract is a business contract. Never has been and my statements reflect only me. MTN is therefore determined to continuing rendering me appalling service but to continue doing so for as long as I wish to retain my current number. I will reccomend strongly that potential clients look at Vodacom and Cell C. MTN is spending millions to attract new clients but is clearly determined to loose those it already.
