NM
Nicole M
1 reviews | Active since Oct 2018
26 Jul 2019, 13:29
NO TECHNICAL SERVICE FROM MTN
ABSOLUTELY SHOCKING I have been trying to get a hold of MTN Technical & I keep going to customer service & they say they can't help me. all the numbers & options I phoned doesn't go to technical. please phone me urgently as I cant use my phone at the moment.
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
29 Jul 2019, 07:09Good Morning
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we are investigating the issue and feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessica Complaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we are investigating the issue and feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessica Complaints Management team
Best regards,
MTN South Africa's reply29 Jul 2019, 07:09
Official
Good Morning
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we are investigating the issue and feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessica Complaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that we are investigating the issue and feedback will be provided as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsJessica Complaints Management team
Best regards,
MTN South Africa's replyOfficial
29 Jul 2019, 10:26 Good Day Nicole
I tried calling you on ***, unfortunately there was no answer.
Please can you provide me with an alternate number to call you on.
Warm RegardsJessica Complaints Management team
I tried calling you on ***, unfortunately there was no answer.
Please can you provide me with an alternate number to call you on.
Warm RegardsJessica Complaints Management team
Best regards,
MTN South Africa's reply29 Jul 2019, 10:26
Official
Good Day Nicole
I tried calling you on ***, unfortunately there was no answer.
Please can you provide me with an alternate number to call you on.
Warm RegardsJessica Complaints Management team
I tried calling you on ***, unfortunately there was no answer.
Please can you provide me with an alternate number to call you on.
Warm RegardsJessica Complaints Management team
Best regards,