LW
Lynette W
1 reviews | Active since Sept 2015
03 Sept 2015, 10:24
No Tab For 3 Weeks
I ordered an Galaxy Tab 4, from Mtn Kroonstad both of them, it has been three weeks and each time I called they said that they cant help me, or they don't know. that's really bad service.. ive been a faithfull client of Mtn for at least 7 years now, and I cant understand this service...
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Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 11:38Hello lwessie1995,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation, You have managed to get a different phone.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation, You have managed to get a different phone.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply16 Sept 2015, 11:38
Official
Hello lwessie1995,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation, You have managed to get a different phone.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation, You have managed to get a different phone.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,