KL
Karen L

1 reviews | Active since Nov 2016

01 Dec 2016, 14:00

No Sweet Talk Please!!!

<p>Official private business reply: From MTN.......Listen to this!!..</p> <p>Good Day ,</p> <p>Thank you for bringing this matter to our attention.</p> <p>Please accept our sincere apologies for any inconvenience caused. Kindly note that a request has already been sent to the Credit Management team to contact you regarding this matter.</p> <p>Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.</p> <p>Kind Regards,<br /> Itumeleng<br /> REQ: ********** </p> <p>thankyoupeter:</p> <p>I have been waitiing since 10 November for Credit Managment to contact me, how long should l still wait?</p> <p>This morning l received an sms from MTN saying the following;</p> <p>"Yello, kindly pay R6354.53 immediatly to avoid full service suspension and Legal Action."</p> <p>Go ahead with this threat and see what happens, MTN will not get one cent of the above mentioned amount from me and that is my promise to you, watch me and watch this space!!!!!.......</p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply01 Dec 2016, 17:36
Official

Good day,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

I have now escalated the query through to credit management managers. You should receive as call as soon as possible.

Regards,

Ishie.

Best regards,