No support, no feedback and no Legal department

Hi<br> <br> I am currently still engaged in a dispute with MTN for R6000 that was taken out of my account and needs to be repaid. I was informed that I should start paying the account again so they can pay the money back to me. So I did it and nothing. I am unable to get a hold of the Legal department to sort out my account and get the money paid back and my sim is still disabled after 4 months of being paid because it seems the legal department does not exist as the last time I call which was Yesterday I was on hold for 2 hours and nothing.<br> This is the worst possible service and is unacceptable as a service provider. I am still paying off the R6000 as it is causing a gap in my income.<br> Please assist me in getting these problems resolved as I do not think it is fair to be punished for an error on MTN side as I am currently being tortured.<br> <br> Thank you for your assistance.<br> <br> <br> <br> <br> <br> <br> <br>