No Support! deduction more than the statement

Good day. <br> <br> Please could you advise when MTN will be able to give the support that we should have according to the consumer protection act. I have tried 173, 808, 141 and none work, and don't even try contacting the help desk as you have to wait 2 hours before getting service when cut-off 20 times in that time. <br> <br> Please find my proof of payment and an additional R200 trying to get active. Please explain why my account is still R800.00 after informing you that I have requested set billing on the contract. The last time I managed to get hold customer service I the lady had said she set the limits. I have received a sms on my phone for April invoice with MTN invoice of R 549.10. Why is it then R819.00?. you are deducting more than what you should or inform me and that causes a problem with my bank account.<br> <br> If I don't receive a call today in to rectifying this I will report this to the consumer board.<br>