No Support

I traveled to Germany on business in Feb 2016 only to find out that my data roaming wasn't working although I had activated it. After requesting assistance via email, I was told to phone the MTN support line which I refused to do as this would cost too much from Germany. The response I then got was to reboot my phone, this did not work. <br> <br> After returning to SA I phoned the support line to get this resolved as I was planning on returning to Germany. The lady told me that it should work fine as the system showed data roaming was active, I told her that it didn't work and so she said she would transfer me to technical (What she actually did was transfer me back to the IVR). At this stage I was livid with the lack of support or caring from MTN so I logged a complaint online. <br> <br> I am now back in Germany and have not heard back from MTN and surprise, surprise, my data roaming is not working. I am here on business and have to run from wifi hotspot to wifi hotspot to make sure I do not miss any emails. <br> <br> This is very unprofessional from MTN and I will be sure to be moving my phone to another provider, after 18 years of being a loyal customer, as soon as I am back in SA