kP
kathy P
1 reviews | Active since May 2016
01 Dec 2017, 08:46
no summer data
i did an application online with MTN and got a reference i was mailed by Prudence Ntuli and Chanel Koopman from customer services and they could not pick up an application. i have been calling ********** and have been put thru to different departments with no success . i was called by Mpho from online apps and the app was not complete. im still waiting its now 1 december app done 26/11/2017.
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MTN South Africa's replyOfficial
05 Dec 2017, 10:12Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly note we have sent you an email requesting more information for further assistance. Please reply as soon as you can so we can assist.
Regards
Kagiso Monyatsi
Complaints Management Team
Best regards,
MTN South Africa's reply05 Dec 2017, 10:12
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Kindly note we have sent you an email requesting more information for further assistance. Please reply as soon as you can so we can assist.
Regards
Kagiso Monyatsi
Complaints Management Team
Best regards,