No success in migrating to pay as you go

I am beyond frutstrated. I am trying to migrate my number to pay as you go and I have registered this on the 1st July. It is the 13th today and 192 working hours later and still not luck. Every time it takes at least 22 mins for anyone to answer the call and then I am told it is in the system and it will be done. There is no way i get escalated to speak to someone that has authority to fix this. They are becoming just like Telkom in not adhering to cancellations.