1 reviews | Active since Nov 2016

28 Nov 2016, 13:54

No stock on specials and no one cares

<p>Since the 2nd week of november i am waiting for stock on the Sony Xperia XZ. I have been to several stores and no one has stock, I apparently have one on order with mtn stoneridge but every time i call and entire when they expect stock i get told they will reorder. Mtn greenstone are completely uncompasionate and resond with we havent had stock sonce the first week of the month.</p> <p> </p> <p>So not i must miss out on the specials not only for the watch but also mtn's black friday specials</p> <p> </p> <p>I spoke directly to Sony South Africa they are of the opinion that all mtn stores are fully stocked!</p> <p> </p> <p>This leads me to question whom is lieing......</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply28 Nov 2016, 19:48
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to check the stock available and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

's update30 Nov 2016, 11:44
Reviewer Update

So after 2 days and no contact, I'd like for someone to call me as mtn has turn a sure

contract renewal into a possibility of me porting to another network.