ML
Malcolm L

1 reviews | Active since Nov 2015

03 Nov 2015, 12:42

no stock for the whole of the promtion.

Hello Peter<br> <br> I am very disappointed in MTN \POOR SERVICE"from the 1st October 2015 when I saw the Sony Xperia M5 in the catalogue I phoned all the MTN store wanting that phone they said we don't have stock yet this was said to me telephonically every time. I went to Parow and Zevenwaght and Ottery stores asking they don't have it they said no and that none of the other branches have it.<br> The Stores also claimed that the Sony Xperia phones is the most returned phone.<br> <br> I drove to different MTN stores hoping they have it no such luck. The Store Manager at Zevenwaght branch told me that they don't have it and they CANNOT order it because I was willing to wait for it"

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Replies (1)
MTN South Africa
MTN South Africa's reply03 Nov 2015, 16:50
Official
Hello mally79,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. We have been waiting for stock on this device as it was meant to be done in October however Sony has temporarily put a hold on the distributing this product until further notice.

We sincerely apologise for this, we are aware that it must very inconveniencing for you.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng Rakoena
REQ:***