MvdM
Mari van der Merwe
1 reviews | Active since Nov 2012
03 Jul 2015, 10:00
No stock ever and bad service
I am so frustrated with MTN. In 2013 I changed to MTN, but since day one
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Jul 2015, 14:36Hello Mari***,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as we were experiencing some disruptions in certain areas, however the matter is receiving urgent attention.
We would like to assure you that we are actively working to improve our service levels.
If you still have not been able to upgrade your line, please follow the link below to view our latest deals:
https://www.mtn.co.za/SiteCollectionDocuments/YelloDeals_TRADER_July_2015.pdf
Once you have viewed the deals you can contact MTN Direct on *** for assistance with an upgrade. They will deliver the handset to your door.
Once again please accept our apologies for the lapse in service delivery.
Kind regards
Letumile
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as we were experiencing some disruptions in certain areas, however the matter is receiving urgent attention.
We would like to assure you that we are actively working to improve our service levels.
If you still have not been able to upgrade your line, please follow the link below to view our latest deals:
https://www.mtn.co.za/SiteCollectionDocuments/YelloDeals_TRADER_July_2015.pdf
Once you have viewed the deals you can contact MTN Direct on *** for assistance with an upgrade. They will deliver the handset to your door.
Once again please accept our apologies for the lapse in service delivery.
Kind regards
Letumile
REQ:***
MTN South Africa's reply23 Jul 2015, 14:36
Official
Hello Mari***,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as we were experiencing some disruptions in certain areas, however the matter is receiving urgent attention.
We would like to assure you that we are actively working to improve our service levels.
If you still have not been able to upgrade your line, please follow the link below to view our latest deals:
https://www.mtn.co.za/SiteCollectionDocuments/YelloDeals_TRADER_July_2015.pdf
Once you have viewed the deals you can contact MTN Direct on *** for assistance with an upgrade. They will deliver the handset to your door.
Once again please accept our apologies for the lapse in service delivery.
Kind regards
Letumile
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as we were experiencing some disruptions in certain areas, however the matter is receiving urgent attention.
We would like to assure you that we are actively working to improve our service levels.
If you still have not been able to upgrade your line, please follow the link below to view our latest deals:
https://www.mtn.co.za/SiteCollectionDocuments/YelloDeals_TRADER_July_2015.pdf
Once you have viewed the deals you can contact MTN Direct on *** for assistance with an upgrade. They will deliver the handset to your door.
Once again please accept our apologies for the lapse in service delivery.
Kind regards
Letumile
REQ:***