SH
Shalan H

1 reviews | Active since Nov 2017

09 Nov 2017, 15:49

NO STOCK always a problem

HI There

Being a MTN customer for the last 8 years or more but this bad custom service

I have being on hold with the call center for more than 45 mins no answer. I brought a issue forward ... cost of a headset/phone last month it was r3999.00 October 2017 and this month its r6499.00 November when i ordered last month i was told there is no stock i have to wait for stock and now its the new month and they have stock and want to charge me November price what type of service and daylight ****** ...it was a cash sale.

0
Replies (3)
MTN South Africa
MTN South Africa's reply11 Nov 2017, 20:17
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have sent the complaint to the Store Regional managers to intervene.

Please confirm the device name for R3999 you have ordered last month.

Kind Regards,

Alice van der Merwe

Best regards,

SH
Shalan H's update13 Nov 2017, 15:25
Reviewer Update
Sony Xperia ultra xa 1 You may contact me on ********** 960 for more information
SH
Shalan H's update16 Nov 2017, 10:29
Reviewer Update
Hi did your try calling