PV
Peet V
1 reviews | Active since Sept 2014
19 Feb 2016, 22:05
NO STOCK
I am a contract user for more than 14 years now, and this is the worst<br> service i ever experienced.<br> <br> I am due for an ugrade on my contract , i app**** for an<br> upgrade two weeks ago at Mokopane MTN Branch, I was told that the<br> device i want to upgrade to is not in stock, they will order it, It is<br> two weeks later and still they didn't received it...<br>
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MTN South Africa's replyOfficial
24 Feb 2016, 14:51Hello Peet Vos,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
Apologies once more for the lapse in service, the challenge lies in the turnaround times , which unfortunately, we have no control over. Please note that you may also place on order through our MTN direct call centre on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
Apologies once more for the lapse in service, the challenge lies in the turnaround times , which unfortunately, we have no control over. Please note that you may also place on order through our MTN direct call centre on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply24 Feb 2016, 14:51
Official
Hello Peet Vos,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
Apologies once more for the lapse in service, the challenge lies in the turnaround times , which unfortunately, we have no control over. Please note that you may also place on order through our MTN direct call centre on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points
Apologies once more for the lapse in service, the challenge lies in the turnaround times , which unfortunately, we have no control over. Please note that you may also place on order through our MTN direct call centre on ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Best regards,