HB
Hendrik B
1 reviews | Active since Jun 2013
23 Jun 2015, 09:38
No Stock
App**** for a new MTN contract and was very impress with the service of the assitant at Woodland, was informed that it will take longer that the norm to get approval, but to my surprise was inform only a day later that the application was approved, this was on the 04/06/2015, up to date I am still waiting for the phone, the answer is \ out of stock". this should have been communicated at inception and is a very negative reflection on MTN.<br> <br> Thanks"""
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MTN South Africa's replyOfficial
26 Jun 2015, 10:36Hello trudie@60,
Thank you for bringing this to our attention via the Hello Peter website. We appreciate that you have made us aware of the difficulty that you have endured in trying to obtain stock.
I apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note due to the industrial action we are facing there will be a delay of receiving stock from our warehouse.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Peggy
REQ:***
Thank you for bringing this to our attention via the Hello Peter website. We appreciate that you have made us aware of the difficulty that you have endured in trying to obtain stock.
I apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note due to the industrial action we are facing there will be a delay of receiving stock from our warehouse.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply26 Jun 2015, 10:36
Official
Hello trudie@60,
Thank you for bringing this to our attention via the Hello Peter website. We appreciate that you have made us aware of the difficulty that you have endured in trying to obtain stock.
I apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note due to the industrial action we are facing there will be a delay of receiving stock from our warehouse.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Peggy
REQ:***
Thank you for bringing this to our attention via the Hello Peter website. We appreciate that you have made us aware of the difficulty that you have endured in trying to obtain stock.
I apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note due to the industrial action we are facing there will be a delay of receiving stock from our warehouse.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Peggy
REQ:***
Best regards,