KZ
Khanyisaniz Z
1 reviews | Active since Sept 2014
17 Mar 2015, 12:18
No Statement Again
This is happening for the Third time where I do not get my statement for the month. I keep telling MTN that this is an account I claim from the company and if its submitted late, I have to pay it. Frankly I am tired of it and I can't wait for my contract to run out so I can change service providers. Thank you for nothing MTN
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Replies (1)
MTN South Africa's replyOfficial
20 Mar 2015, 12:03Hello Khanyisaniz,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have sent copies of the requested documents as per your request.
Rest assured, it is not our intention to displease you
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have sent copies of the requested documents as per your request.
Rest assured, it is not our intention to displease you
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply20 Mar 2015, 12:03
Official
Hello Khanyisaniz,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have sent copies of the requested documents as per your request.
Rest assured, it is not our intention to displease you
Regards
Veronica
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have sent copies of the requested documents as per your request.
Rest assured, it is not our intention to displease you
Regards
Veronica
REQ:***
Best regards,